Privacy Policy
FitnessWali ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile applications, and services.
1. Contents
This Privacy Policy covers: Information we collect; How we use and protect your information; Data sharing and retention practices; Your rights and choices; Use of AI and third-party services.
2. About Our Service
FitnessWali is a digital fitness platform that provides online workout programs, live coaching sessions, nutrition guidance, and technology-enabled fitness and progress tracking. Our services are designed for general fitness and wellness purposes and do not replace medical advice.
3. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, age, gender (optional), login credentials.
- Health & Fitness Information (User-Provided): Height, weight, fitness goals, dietary preferences, workout history and progress data.
- Technical Information: IP address, device type, browser type, app usage data, cookies and analytics data.
4. How We Use Information
We use your information to provide personalized workouts and nutrition support, connect you with live coaches, improve user experience and service quality, send important service updates and notifications, and ensure platform security and prevent misuse. We do not sell your personal data.
5. Google API Policy Compliance
FitnessWali’s use of information obtained from Google APIs adheres strictly to the Google API Services User Data Policy, including Limited Use requirements. Data accessed through Google services is used only to provide or improve user-facing features.
6. Data Security
We implement industry-standard security measures including encrypted data transmission, secure servers, and restricted access controls. While we strive to protect your data, no online system is 100% secure.
7. Data Sharing
We may share data only with trusted service providers (payment processors, analytics tools), coaches assigned to you (limited to fitness-related information), and legal authorities if required by law. All partners are required to maintain confidentiality.
8. Data Retention
We retain your data as long as your account is active, as required to provide services, and as required by legal or regulatory obligations. You may request deletion of your data at any time.
9. User Rights
You have the right to access your personal data, correct inaccurate information, request data deletion, withdraw consent for data processing, and opt out of marketing communications. Requests can be made via email at [email protected].
10. AI Usage Disclosure
FitnessWali may use AI-powered tools to suggest workouts and nutrition plans, analyze fitness progress, and improve personalization and engagement. AI outputs are supportive and informational and do not replace professional medical or nutritional advice.
11. Cookies
We use cookies to improve website functionality, analyze traffic and usage behavior, and remember user preferences. You may disable cookies via your browser settings.
12. Third-Party Integrations
Our platform may integrate with payment gateways, video streaming tools, analytics and CRM software. Each third party operates under its own privacy policy.
13. Children’s Privacy
FitnessWali does not knowingly collect personal data from children under 13 years of age. If such data is discovered, it will be deleted promptly.
14. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
15. Contact Information
For questions or requests regarding this Privacy Policy, contact us at:
Email: [email protected]
Company Name: Saksheel Healher Wellness LLP
Location: Delhi, India
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